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MODEL SHIP JOURNAL and the International Plastic Modelers' Society's MODELERS JOURNAL since 1996
Author: George Fox
Customer Service Training 101: Quick and Easy Techniques That Get Great Results Carol Major How to Find FinancingIf their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as "uninformed," "rude," "hot tempered," "uncaring"? For your customer, nothing else represents your business more than your employees; therefore, for you nothing should be more important than arming these essential employees with the knowledge and skills they need to find the
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