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once again Judy has provided the medical practice management world with straight-shooting and insightful solutions to our most daunting obstacles
fast-track learning and create a can-do culture
the value of the idea is not the idea itself
Ways to handle conflict and maintain respect
- Interpret statutes and judicial opinions that affect healthcare
Science of High Reliability (10 CME) Trust and Respect once again Judy has providedCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader
