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Beyond Total Quality Management: Toward The Emerging Paradigm,New ARRL The 1950S Was The TrueBeyond Total Quality Management, The First And Only College Textbook Devoted Entirely To Tqm, Is Comprised Of 12 Conceptual Chapters And A Collection Of Chapterlength Case Studies. The Conceptual Chapters Introduce Students To The Philosophies, Methods And Tools Of Tqm And Suggest A New Paradigm For Management Which Goes Beyond Tqm As It Is Commonly Viewed Today. The Case Studies Exemplify The Concepts In Practice And Give Students A Context For