Advanced Emotional Intelligence: Interpersonal Skills Management Training How to Have the Right

How to Have the Right Attitude When Serving Customers

whether they are aggressive or passive

Where to look at in someone else’s face to appear trustworthy or to be taken seriously

This course contains several exercises for each of these techniques designed explicitly to maximise learning and memorisation of these methods

What training aids can you use

Advanced Emotional Intelligence: Interpersonal Skills Management Training How to Have the Right"Be not disturbed at being misunderstood; be disturbed rather at not being understanding." Chinese proverb Imagine a strong personality with powerful sense of presence that everyone seems to look up to. Would it not be wonderful to be this person? Knowing what to do and how to communicate with others in social settings is a skill we all need to master as we go through life. Some of us seem to be a lot better at this, which is perhaps to do with our