Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
and Digital capability - within the real-world context of financial compliance and risk management
Units of competency ICTCBL249 Haul underground cable for installation and maintenance work ICTBWN306 Use radio frequency measuring instruments ICTPMG201 Prepare site for support installation ICTCBL252 Joint and terminate coaxial cable ICTCBL250 Haul and fix aerial cable ICTCBL251 Install aerial and underground cable lead-ins If you require RPL Kits with comprehensive benchmarking
Units of competency CPCBIM4003 Contribute to BIM deliverables for construction work CPCBIM4001 Plan to comply with BIM requirements for construction work CPCBIM4002 Use BIM processes to carry out construction work If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHW071 Manage medicines in Aboriginal and/or Torres Strait Islander primary health care HLTINF004 Manage the prevention and control of infection HLTAHW020 Administer medications HLTAHW046 Apply advanced skills in primary health care HLTAHW066 Manage the delivery of Aboriginal and/or Torres Strait Islander primary health care If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-CPCCCA3010 Install windows and doors MSA Core units SIRXCEG001 Engage theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner