Assessment Kit-AVIF0028 Manage aviation risk SIF Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs RIIWHS205E Control traffic with stop-slow bat RIICOM201E Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

interpret and apply a Bushfire Attack Level (BAL) assessment VU22462 Produce preliminary and working drawings If you require RPL Kits with comprehensive benchmarking

Elective units MSS408001 Develop the competitive systems and practices approach MSS408002 Audit the use of competitive tools MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS017009 Analyse and determine organisational risk areas in sustainability MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

Core units AHCAGB405 Analyse and interpret production data AHCAGB406 Keep financial records for primary production business AHCWHS402 Maintain workplace health and safety processes Electives AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCWRK404 Implement quality assurance procedures AHCWRK409 Supervise work routines and staff performance BSBCMM411 Make presentations BSBESB406 Establish operational strategies and procedures for new business ventures BSBESB407 Manage finances for new business ventures BSBFIN401 Report on financial activity BSBLDR414 Lead team effectiveness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-AVIF0028 Manage aviation risk SIF Core units BSBCUE203 Conduct customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of