SCORM Compliant Package-FWPCOR2207 Maintain quality and product care ICT Units of competency BSBOPS402 Coordinate

Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry HLTAID001 Provide cardiopulmonary resuscitation If you require RPL Kits with comprehensive benchmarking

HLTMSG014 Provide remedial massage treatments

SCORM Compliant Package-FWPCOR2207 Maintain quality and product care ICT Units of competency BSBOPS402 Coordinate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.