Learner Guide-CPPREP5010 Manage customer service activities in the property industry SHB Units of competency PUAWER009B Participate

Units of competency PUAWER009B Participate as a member of a workplace emergency initial response team PSPRAD003 Perform basic radiation measurements PSPRAD006 Work safely with radiation-sealed source equipment PSPRAD005 Handle and transport radioactive material PSPRAD007 Monitor radiation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCARB508 Identify

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work MSFGN2001 Make measurements and calculations MSFFP2001 Undertake a basic furniture making project MSFFP2002 Develop a career plan for the furnishing industry Elective units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSFFM2001 Use furniture making sector hand and power tools MSFFM2002 Assemble furnishing components MSFFM2003 Select and apply hardware MSFFP2003 Prepare surfaces MSMPCI101 Adapt to work in industry If you require RPL Kits with comprehensive benchmarking

ICTSAS308 Run standard diagnostic tests

Learner Guide-CPPREP5010 Manage customer service activities in the property industry SHB Units of competency PUAWER009B ParticipateOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce