Learning and Assessment Kit-MEM18092 Maintain and repair commercial and/or industrial refrigeration and/or air conditioning controls FNS procedures and programs BSBWRT411 Write

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTPRG535 Build advanced user interfaces ICTPRG547 Apply advanced programming skills in another language ICTPRG549 Apply intermediate object-oriented language skills ICTPRG554 Manage data persistence using noSQL data stores ICTPRG556 Implement and use a model view controller framework ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Core units AHCBIO303 Apply biosecurity measures AHCWHS301 Contribute to work health and safety processes AHCWRK306 Comply with industry quality assurance requirements Elective units AHCBIO301 Identify and report signs of unusual disease or pest AHCIRG346 Operate pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCWRK309 Apply environmentally sustainable work practices AHCPGD203 Prune shrubs and small trees AHCDRG305 Install drainage system AHCPMG301 Control weeds AHCPMG302 Control plant pests

Units of competency SIRXECM001 Monitor and interpret online data analytics SIRXMKT002 Use social media to engage customers SIRXECM002 Prepare digital content SIRXCEG006 Provide online customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices

Learning and Assessment Kit-MEM18092 Maintain and repair commercial and/or industrial refrigeration and/or air conditioning controls FNS procedures and programs BSBWRT411 WriteOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to