Unit Knowledge Guide-AURVTA104 Inspect damaged vehicle systems and recommend repairs Qualification aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

selection and induction of staff BSBLED401 Develop teams and individuals If you require RPL Kits with comprehensive benchmarking

equipment and machinery AUMGTA011 Read and interpret work orders and working drawings AUMGTM001 Assemble vehicle components Electives AUMAMA001 Contribute to production goals AUMATK013 Monitor and maintain automotive equipment AUMFBM001 Prepare and process automotive materials and components AUMFQM001 Apply continuous improvement in automotive manufacturing AUMGCA001 Provide customer service AUMGQA001 Apply workplace technical quality standards AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURETR006 Solder electrical wiring and circuits If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications Elective units AHCLSK227

installation and removal of bearings MEM18006 Perform precision fitting of engineering components If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AURVTA104 Inspect damaged vehicle systems and recommend repairs Qualification aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner