Self-Study Guide-SITXCCS007 Enhance customer service exoperiences SLE compare and use highly familiar

compare and use highly familiar measurements for work FSKNUM005 Use familiar 2D shapes for work FSKDIG001 Use digital technology for short and basic workplace tasks FSKDIG002 Use digital technology for routine and simple workplace tasks FSKOCM001 Participate in highly familiar spoken exchanges FSKOCM002 Engage in short and simple spoken exchanges at work FSKRDG002 Read and respond to short and simple workplace signs and symbols If you require RPL Kits with comprehensive benchmarking

equipment and machinery AUMGTA011 Read and interpret work orders and working drawings AUMGTM001 Assemble vehicle components Elective Units AUMAMA001 Contribute to production goals AUMATK013 Monitor and maintain automotive equipment AUMFBM001 Prepare and process automotive materials and components AUMFQM001 Apply continuous improvement in automotive manufacturing AUMGCA001 Provide customer service AUMGQA001 Apply workplace technical quality standards AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURETR006 Solder electrical wiring and circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and well-being education CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS016 Respond to client needs CHCDEV004 Confirm developmental status If you require RPL Kits with comprehensive benchmarking

wheels and rims for specific applications If you require RPL Kits with comprehensive benchmarking

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective Units ICTDBS604 Build data warehouses ICTDBS605 Develop knowledge management strategies ICTDBS606 Determine database functionality and scalability< ICTICT523 Gather data to identify business requirements ICTNWK603 Plan

Self-Study Guide-SITXCCS007 Enhance customer service exoperiences SLE compare and use highly familiarOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the