aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
assess and control safety risks for horse handling and riding activities SISOEQU002 Ride horses using fundamental skills SISOEQU005 Guide horse trail rides in tracked areas * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURTTB101 Inspect and service braking systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTZ102 Diagnose and repair exhaust systems AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR112 Test and repair basic electrical circuits AURTTA104 Carry out servicing operations AURTTE104 Inspect and service engines AURTTQ103 Inspect and service drive shafts If you require RPL Kits with comprehensive benchmarking
tools and equipment to preserve biosecurity AHCBIO303 Apply biosecurity measures AHCECR306 Conduct photography for fieldwork If you require RPL Kits with comprehensive benchmarking
Units of competency ICTSAS308 Run standard diagnostic tests ICTICT302 Install and optimise operating system software ICTSAS305 Provide ICT advice to clients ICTSAS309 Maintain and repair ICT equipment and software ICTICT303 Connect internal hardware components ICTSAS310 Install
Vocational Placement Kit-FNSASICW513 Provide wholesale advice in securities SLE aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.