Class Activity Book-BSBOPS404 Implement customer service strategies EAL Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBITU212 Create and use spreadsheets BSBITU111 Operate a personal digital device BSBITU112 Develop keyboard skills BSBITU211 Produce digital text documents If you require RPL Kits with comprehensive benchmarking

Units of competency MSMSUP205 Transfer loads PMASUP305 Operate offshore cranes PMASUP237 Undertake crane

Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability If you require RPL Kits with comprehensive benchmarking

assess and control safety risks Group C If you require RPL Kits with comprehensive benchmarking

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Class Activity Book-BSBOPS404 Implement customer service strategies EAL Core units BSBWHS201 Contribute toOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the