Self-Study Guide-ICTSAS442 Provide first-level remote help desk support Skill Set Core units MSFGN2001 Make measurements

Core units MSFGN2001 Make measurements and calculations MSFGN3005 Read and interpret work documents MSFGN3006 Estimate and cost job MSFUP2007 Use upholstery hand and power tools MSFUP2008 Fit upholstery components MSFUP2010 Machine sew basic upholstery final cover materials MSFUP2011 Develop cutting plan and cut single-layer upholstery fabric MSFUP2012 Dismantle and reassemble furniture for upholstering MSFUP3016 Fit and apply final cover materials to furniture using basic techniques MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely Elective units MSFUP2009 Apply contemporary foundations to upholstered furniture MSFUP3022 Apply finishing techniques to upholstered furniture BSBESB401 Research and develop business plans BSBESB403 Plan finances for new business ventures BSBESB405 Manage compliance for small businesses BSBESB407 Manage finances for new business ventures MSFUP3015 Apply traditional foundations to upholstered furniture MSFUP3017 Fit and apply final cover materials to furniture using decorative techniques MSFUP3018 Lay out patterns and cut leather MSFUP3019 Machine sew complex upholstery final cover materials MSFUP3020 Fit and apply leather to furniture MSFUP3021 Manufacture and fit loose covers MSMENV272 Participate in environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMBLIC001 Licence to operate a standard boiler * We can develop additional elective units that are not listed on request (Please contact us for further information)

install and test braking system kits AUMGTD001 Perform wheel alignment operations AUMGTG001 Install fixed and moveable glass components on vehicles AUMGTM001 Assemble vehicle components AURTTD004 Inspect and service suspension systems AURTTB004 Inspect and service air braking systems MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSS402001 Apply competitive systems and practices MSS402010 Manage the impact of change on own work MSS402080 Undertake root cause analysis If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records BSBINS302 Organise workplace information HLTAID011 Provide first aid BSBFIN302 Maintain financial records BSBOPS304 Deliver and monitor a service to customers CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSAW202 Recognise landforms and soil types AHCFAU302 Identify fauna in the field AHCWRK309 Apply environmentally sustainable work practices AHCBIO303 Apply biosecurity measures AHCCHM304 Transport and store chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTSAS442 Provide first-level remote help desk support Skill Set Core units MSFGN2001 Make measurementsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the