Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity If you require RPL Kits with comprehensive benchmarking
Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
explosives and prohibited items AVIG0001 Work effectively in a transport security environment AVIO0007 Control access to and exit from a security sensitive area AVIO0008 Establish and maintain a sterile sensitive area Electives AVIO0005 Conduct screening using explosive trace detection AVIO0003 Apply electronic metal detection AVIO0014 Screen articles by interpreting X-ray images AVIF0015 Apply awareness of dangerous goods and hazardous substances in the transport security environment If you require RPL Kits with comprehensive benchmarking
implement and use ICT-based educational platforms TAEDEL802 Use e-learning with social media TAELED801 Design pedagogy for e-learning Electives TAELED803 Implement improved learning practice BSBRES801 Initiate and lead applied research If you require RPL Kits with comprehensive benchmarking
set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-MEM09213 Produce schematic drawings for hydraulic and pneumatic fluid power systems BSB Units of competency SITXCCS006 ProvideA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.