SCORM Compliant Package-ICTWEB201 Use social media tools for collaboration and engagement Qualification assess and control safety risks

assess and control safety risks If you require RPL Kits with comprehensive benchmarking

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

ethics and privacy in an ICT environment ICTPMG609 Plan and direct complex ICT projects ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTDBS501 Monitor and improve knowledge management system ICTDBS601 Build a data warehouse ICTDBS602 Develop a knowledge management strategy ICTICT604 Identify and implement business innovation ICTICT605 Implement a knowledge management strategy ICTNWK601 Design and implement a security system BSBINN601 Lead and manage organisational change BSBMGT608 Manage innovation and continuous improvement ICTNWK615 Design and configure desktop virtualisation ICTNWK608 Configure network devices for a secure network infrastructure ICTNWK609 Configure and manage intrusion prevention system on network sensors If you require RPL Kits with comprehensive benchmarking

Units of competency HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT002 Perform venous blood collections HLTPAT001 Identify and respond to clinical risks in pathology collection If you require RPL Kits with comprehensive benchmarking

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTWEB201 Use social media tools for collaboration and engagement Qualification assess and control safety risks* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.