Learner Guide-MEMPE007 Pull apart and re-assemble engineering mechanisms Professional Development Units of competency FBPFSY5002 Develop

Units of competency FBPFSY5002 Develop an allergen management program FBPFSY4004 Provide accurate food allergen information to consumers FBPFSY4003 Perform an allergen risk review If you require RPL Kits with comprehensive benchmarking

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency MSMWHS212 Undertake first response to fire incidents MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff If you require RPL Kits with comprehensive benchmarking

Learner Guide-MEMPE007 Pull apart and re-assemble engineering mechanisms Professional Development Units of competency FBPFSY5002 DevelopOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce