ERF Checklist-FSK10219 Certificate I in Skills for Vocational Pathways Training And Assessment Strategy aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

and assemble engineering components MEM05037 Perform geometric development MEM08007 Control surface finish production and finished product quality MEM08009 Make up solutions MEM08011 Prepare surfaces using solvents and/or mechanical means MEM08014 Apply protective coatings (basic) MEM09003 Prepare basic engineering drawing If you require RPL Kits with comprehensive benchmarking

Type C buildings CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5003 Supervise the planning of onsite building and construction work CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5010 Manage construction work CPCCBC5011 Manage environmental management practices and processes in building and construction CPCCBC5013 Manage professional technical and legal reports on building and construction projects CPCCBC5018 Apply structural principles to the construction of buildings up to 3 storeys CPCCBC5019 Manage building and construction business finances Elective Units BSBPMG532 Manage project quality BSBPMG538 Manage project stakeholder engagement CPCCBC5004 Supervise and apply quality standards to the selection of building and construction materials If you require RPL Kits with comprehensive benchmarking

ERF Checklist-FSK10219 Certificate I in Skills for Vocational Pathways Training And Assessment Strategy aggressive or abusive customers SIRXPDK001Please contact us for more information!