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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units BSBMGT517 Manage operational plan FNSACC511 Provide financial and business performance information FNSACC609 Evaluate financial risk FNSACC624 Monitor corporate governance activities If you require RPL Kits with comprehensive benchmarking
Units of competency MSMBIO301 Process biomass using pyrolyser PMAOPS301 Operate a distillation unit PMAOPS302 Operate reactors and reaction equipment If you require RPL Kits with comprehensive benchmarking
Core units BSBLDR801 Lead personal and strategic transformation BSBLDR802 Lead the strategic planning process for an enterprise Elective Units BSBFIM801 Manage financial resources BSBRES801 Initiate and lead applied research BSBLDR805 Lead and influence change BSBMGT801 Direct the development of a knowledge management strategy for a business BSBLED805 Plan and implement a mentoring program BSBLED806 Plan and implement a coaching strategy If you require RPL Kits with comprehensive benchmarking
test and maintain non-gaseous pre-engineered fire-suppression systems HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking
Class Activity Book-MEM08011B Prepare surfaces using solvents and/or mechanical means MSA Units of competency SITXCCS007 EnhanceOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the
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