Learning and Assessment Kit-NWPTRT040 Operate and control digestion processes ICP Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Model answers and benchmark responses

Units of competency AHCORG406 Oversee compliance with an organic certification scheme AHCORG502 Prepare the enterprise for organic certification AHCORG501 Develop an organic management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

installation and removal of bearings MEM18006 Perform precision fitting of engineering components If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-NWPTRT040 Operate and control digestion processes ICP Core units SIRXCEG001 Engage theOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to