Training and Assessment Strategy-CUASS00097 Community Broadcasting Financial Management Skill Set Diploma aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Elective units BSBADM502 Manage meetings Group A BSBADM504 Plan and implement administrative systems Group A BSBADM506 Manage business document design and development Group A BSBPMG522 Undertake project work Group A BSBFIM502 Manage payroll Group A BSBCUS501 Manage quality customer service Group B BSBWOR501 Manage personal work priorities and professional development Group B BSBWOR502 Lead and manage team effectiveness Group B Additional electives BSBMGT502 Manage people performance Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS605 Develop

taxation and insurance requirements for the micro business BSBWOR301 Organise personal work priorities and development ICPPRN384 Set up and produce basic digital print If you require RPL Kits with comprehensive benchmarking

locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICCM205E Carry out manual excavation RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM206D Support plant operations RIICCM208D Carry out basic levelling RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIICCM211D Erect and dismantle temporary fencing and gates RIICRC307D Conduct road pavement construction If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-CUASS00097 Community Broadcasting Financial Management Skill Set Diploma aggressive or abusive customer SIRCDIS002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.