procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking
repair and maintain costumes MSTCL2021 Use a sewing machine CUAWHS312 Apply work health and safety practices CUACOS304 Develop and apply knowledge of costume If you require RPL Kits with comprehensive benchmarking
literacy and numeracy response TAELLN812 Research and implement new adult language
Units of competency MSMWHS212 Undertake first response to fire incidents MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop
SCORM Compliant Package-ICTCBL247 Install, maintain and modify customer premises communications cabling: ACMA Open Rule PMA procedures and programs BSBWRT411 Write* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.