Assessment Kit-TLII5018 Manage customer service CPC Units of competency SITXCCS006 Provide

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity If you require RPL Kits with comprehensive benchmarking

BSBSMB406 Manage small business finances

replace and assemble electrical components and equipment MSMENV272 Participate in environmentally sustainable work practices UEENEEE101A Apply Occupational Health and Safety regulations

Units of competency FNSORG501 Develop and manage a budget BSBPEF501 Manage personal and professional development BSBTWK401 Build and maintain business relationships BSBESB402 Establish legal and risk management requirements of new business ventures CUAIND412 Provide freelance services * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units CPCCCM2009 Carry out basic demolition CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres If you require RPL Kits with comprehensive benchmarking

Assessment Kit-TLII5018 Manage customer service CPC Units of competency SITXCCS006 ProvideOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of