Unit Knowledge Guide-CHCAGE013 Work effectively in aged care MEM Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURTTA104 Carry out servicing operations AURTTB101 Inspect and service braking systems AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTE104 Inspect and service engines AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTQ001 Inspect and service final drive assemblies AURTTQ103 Inspect and service drive shafts Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETR125 Test

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT2246 Appearance grade hardwood sawn and milled products FWPCOT2249 Visually stress grade hardwood FWPCOT2250 Visually stress grade softwood FWPCOT2243 Tail out timber product and waste material FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLDR602 Provide leadership across the organisation CUAIND311 Work effectively in the creative arts industry BSBFIN501 Manage budgets and financial plans If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCAGE013 Work effectively in aged care MEM Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner