SCORM Compliant Package-AHCWRK101 Maintain the workplace Certificate III Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

Core units BSBHRM411 Administer performance development processes BSBHRM412 Support employee and industrial relations BSBHRM413 Support the learning and development of teams and individuals BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resource functions and processes BSBWHS411 Implement and monitor WHS policies

Units of competency ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN202 Use hand and power tools ICTCBL303 Install and terminate coaxial cable ICTDRE301 Install digital reception equipment ICTRFN202 Install a terrestrial antenna * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSFMK514 Complete confirmation and settlement processes FNSFMK411 Perform reconciliations FNSFMK521 Analyse financial markets and information * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AHCWRK101 Maintain the workplace Certificate III Core units SIRXCEG001 Engage the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.