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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Core units BSBLED401 Develop teams and individuals FWPCOR4201 Monitor safety
Units of competency ICTDRE303 Install a complex digital reception system ICTCBL206 Alter services to existing cable system ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL306 Locate and identify cable system faults * We can develop additional elective units that are not listed on request (Please contact us for further information)
Trainer/Assessor Assessment Pack
Units of competency FBPCEL4001 Coordinate wine operations vintage processes FBPCEL4002 Coordinate wine operations clarification processes FBPCEL4004 Coordinate wine operations general cellar processes FBPCEL4003 Coordinate wine operations filtration processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
ERF Checklist-VU23230 Develop study skills Forms aggressive or abusive customers SIRXCEG009Please contact us for more information!
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