Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking
Units of competency CPCCBC5007B Administer the legal obligations of a building or construction contractor CPCCBC5018A Apply structural principles to the construction of medium rise buildings CPCCBC5003A Supervise the planning of on-site medium rise building or construction work If you require RPL Kits with comprehensive benchmarking
Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents If you require RPL Kits with comprehensive benchmarking
locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICOM201D Communicate in the workplace RIIIMG301D Maintain site records RIIRIS301E Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures RIIWHS202D Enter and work in confined spaces Elective units RIICCM205E Carry out manual excavation RIICCM206D Support plant operations RIICCM207D Spread and compact materials manually RIICCM208D Carry out basic levelling RIICCM210D Install trench support RIICCM302 Track directional boring operations RIICCM303 Conduct vacuum excavations RIICTT301E Conduct fluid assisted directional boring RIICTT303E Control micro tunnelling and pipe-jacking operations RIICTT309E Install slip lining in existing pipeline systems RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWMG203D Drain and dewater civil construction site RIICRC203D Install sub-soil drainage If you require RPL Kits with comprehensive benchmarking
Core units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CCHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective Units CHCCCS004 Assess co-existing needs Group A CHCCSM004 Coordinate complex case requirements Group A CHCCSM005 Develop
SCORM Compliant Package-AURTTF001 Inspect and service petrol fuel systems RTO Policies and Procedures Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.