Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXFIN004 Prepare and monitor budgets SITXFIN003 Manage finances within a budget SITXFIN002 Interpret financial information * We can develop additional elective units that are not listed on request (Please contact us for further information)
analyse and present workplace data and information MSS015002A Develop strategies for more sustainable use of resources FWPCOT6209 Manage forest and wood products industry research If you require RPL Kits with comprehensive benchmarking
Units of competency CHCMED002 Facilitate mediation CHCMED003 Consolidate and conclude mediation CHCMED001 Prepare for mediation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-CPPCLO3100 Maintain Cleaning Storage Areas AUR Core units SITHIND008 Work effectivelyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of