RPL Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MEM This ensures every LLND assessment

This ensures every LLND assessment is consistent

Units of competency RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs RIIWHS205E Control traffic with stop-slow bat RIICOM201E Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRINV002 Control stock SITXHRM002 Roster staff SIRXMGT001 Supervise and support frontline team members SIRXCEG008 Manage disrespectful

Core units BSBLDR401 Communicate effectively as a workplace leader BSBPMG522 Undertake project work BSBRSK401 Identify risk and apply risk management processes BSBWHS401 Implement and monitor WHS policies

Core units CUAACD301 Produce drawings to communicate ideas SIRRMER004 Develop visual merchandising creative concepts SIRRMER005 Implement visual merchandising concepts SIRRMER006 Achieve visual merchandising targets SIRRMER007 Design and install visual merchandising displays SIRRMER010 Style using visual merchandising aids SIRRMER011 Design and install merchandise signage SIRXWHS002 Contribute to workplace health and safety Elective units BSBDES301 Explore the use of colour BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES305 Source and apply information on the history and theory of design CUAACD302 Produce computer-aided drawings CUADIG304 Create visual design components CUADRA301 Produce drawings SIRXECM002 Prepare digital content If you require RPL Kits with comprehensive benchmarking

RPL Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MEM This ensures every LLND assessmentOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information