Self-Study Guide-SITHCCC001 Use food preparation equipment Ready for Sale facilitate and review all aspects

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS006 Facilitate the recovery process with the person

Units of competency CHCCCS015 Provide individualised support CHCCCS025 Support relationships with carers and families CHCCOM002 Use communication to build relationships CHCMGT001 Develop

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBINS603 Initiate and lead applied research FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry TLIE4006 Collect

Self-Study Guide-SITHCCC001 Use food preparation equipment Ready for Sale facilitate and review all aspectsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the