Learner Guide-CHCCSM007 Undertake case management in a child protection framework AUR Units of competency PSPGEN002 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients If you require RPL Kits with comprehensive benchmarking

Units of competency AHCGRI402 Construct vertical gardens and green facades AHCLSC301 Set out site for construction works CPCCOM2001 Read and interpret plans and specifications AHCGRI401 Construct roof gardens AHCSOL305 Prepare growing media AHCWHS301 Contribute to work health and safety processes AHCPGD402 Plan a plant establishment program RIIWHS204E Work safely at heights If you require RPL Kits with comprehensive benchmarking

health and work practices Elective Units SHBHCUT006 Create combined haircut structures Group A SHBHCUT007 Create combined traditional and classic men’s haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHCUT007 Create combined traditional and classic men’s haircut structures Group B SHBHCUT011 Design and maintain beards and moustaches Group B SHBHCUT012 Shave heads and faces Group B SHBHBAS002 Provide head

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

Learner Guide-CHCCSM007 Undertake case management in a child protection framework AUR Units of competency PSPGEN002 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce