Learner Guide-FNSACM313 Process authorised payments Ready for sale Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

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replace and assemble engineering components MEM14006 Plan work activities MEM18006 Perform precision fitting of engineering components MEM18018 Maintain pneumatic system components MEM18019 Maintain pneumatic systems MEM18002 Use power tools/hand held operations MEM18001 Use hand tools MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM18003 Use tools for precision work MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM09002 Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads HLTAID003 Provide first aid SITHFAB005 Prepare and serve espresso coffee SITXFSA002 Participate in safe food handling practices SITXHRM004 Recruit

Units of competency FWPCOT3295 Assess and maintain cutter performance FWPCOR3204 Visually assess materials FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FNSACM313 Process authorised payments Ready for sale Core units SIRXCEG001 Engage theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce