Self-Study Guide-BSBCUE205 Prepare for work in a customer engagement environment pre-order Units of competency PSPRAD001 Work

Units of competency PSPRAD001 Work safely in a radiation environment If you require RPL Kits with comprehensive benchmarking

Core Units AURAEA003 Monitor environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURVNA005 Inspect quality of vehicle repair work AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs Elective Units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURVNA003 Review vehicle repair quotations * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy response TAELLN812 Research and implement new adult language

quotes and tenders Group A AHCCHM501 Develop and manage a chemical use strategy Group B AHCIRG509 Develop an irrigation and drainage management plan Group B AHCMOM501 Manage machinery and equipment Group B AHCMOM502 Implement a machinery management system Group B AHCPCM507 Diagnose plant health problems Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Self-Study Guide-BSBCUE205 Prepare for work in a customer engagement environment pre-order Units of competency PSPRAD001 WorkOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the