SCORM Compliant Package-VU23227 Develop a personal learning plan CRICOS Policies and Procedures Units of competency PSPGEN002 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients If you require RPL Kits with comprehensive benchmarking

Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR401 Communicate effectively as a workplace leader BSBLDR402 Lead effective workplace relationships BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan Elective units BSBFIA412 Report on financial activity Group A BSBWOR404 Develop work priorities Group A BSBMGT403 Implement continuous improvement Group A BSBINN301 Promote innovation in a team environment Group A BSBCMM401 Make a presentation Group B BSBRES411 Analyse and present research information Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBWRT401 Write complex documents Group B If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry CUASTA413 Operate flying systems CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-VU23227 Develop a personal learning plan CRICOS Policies and Procedures Units of competency PSPGEN002 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.