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Class Activity Book-SIRXCEG003 Build customer relationships and loyalty UET Units of competency SITXFSA001 Use

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Units of competency SITXFSA001 Use hygienic practices for food safety SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFIN001 Process financial transactions * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Core units BSBCRT512 Originate and develop concepts BSBXCS402 Promote workplace cyber security awareness and best practices BSBXTW401 Lead and facilitate a team ICTICT517 Match ICT needs with the strategic direction of the organisation ICTICT532 Apply IP

Core units BSBWHS201 Contribute to health and safety of self and others SHBHBAS001 Provide shampoo and basin services SHBHDES001 Dry hair to shape SHBHIND001 Maintain and organise tools

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Class Activity Book-SIRXCEG003 Build customer relationships and loyalty UET Units of competency SITXFSA001 UseOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the

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