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Unit Knowledge Guide-UEECO0003 Manage contract variations CPP Units of competency AURVTN035 Apply

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Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PMAWHS310 Investigate incidents PMAOMIR444 Develop incident containment tactics PMAOMIR418 Coordinate incident response PMAOMIR322 Manage incident response information PMAWHS511 Manage emergency incidents If you require RPL Kits with comprehensive benchmarking

sealants and adhesives AURTTA009 Carry out mechanical pre-repair operations AURTTA018 Carry out diagnostic procedures AURTTF005 Diagnose and repair engine forced-induction systems AURTTM001 Operate and monitor computer numerical control machines AURTTM003 Apply metal to rebuild engine components AURTTM005 Balance rotating and reciprocating engine components AURTTM006 Perform advanced machining and blueprinting of engine components AURTTM010 Heat treat

Unit Knowledge Guide-UEECO0003 Manage contract variations CPP Units of competency AURVTN035 ApplyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner

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