Assessment Kit-MSS40316 Certificate IV in Competitive Systems and Practices MEM Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning If you require RPL Kits with comprehensive benchmarking

Units of competency ICTNWK552 Install and configure network access storage devices ICTNWK553 Configure enterprise virtual computing environments ICTNWK554 Manage enterprise virtual computing environments ICTNWK558 Monitor and troubleshoot virtual computing environments ICTNWK557 Configure and manage advanced virtual computing environments ICTNWK559 Install an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSMB401 Establish legal and risk management requirements of small business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB421 Manage small business finances Elective units BSBRES411 Analyse and present research information BSBSMB301 Investigate micro business opportunities BSBREL401 Establish networks BSBMKG401 Profile the market PSPGEN028 Provide a quotation BSBWOR424 Develop a time management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA001 Assist with an allied health program HLTAHA017 Assist with social work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-MSS40316 Certificate IV in Competitive Systems and Practices MEM Core units BSBINS301 Develop andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of