Learning and Assessment Kit-BSBCNV613 Prepare legal documents for a conveyancing transaction PUA Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

RTO Student Handbook 2019

We provide all documents to you in Microsoft Word format

Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand

for candidates to provide additional evidence

Learning and Assessment Kit-BSBCNV613 Prepare legal documents for a conveyancing transaction PUA Core units BSBCUE203 Conduct customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to