Session Plan-ICTSAS420 Provide first-level remote help-desk support NUR RTO Policies and Procedures -

RTO Policies and Procedures - SRTOs 2015 and CRICOS

Core units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTAAP001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCDE001 Support participative planning processes CHCCDE004 Implement participation and engagement strategies CHCEDU008 Share health information CHCGRP001 Support group activities If you require RPL Kits with comprehensive benchmarking

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Core Units CHCADV005 Provide systems advocacy services CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTPOP013 Contribute to the implementation of a disaster plan HLTPOP017 Identify pest control strategies HLTPOP018 Develop a plan of action to address land care issues in the community HLTPOP019 Apply a population health framework HLTPOP020 Work with the community to identify health needs HLTPOP021 Plan a population health project HLTPOP022 Evaluate a population health project HLTPOP023 Build capacity to promote health HLTWHS003 Maintain work health and safety Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

Session Plan-ICTSAS420 Provide first-level remote help-desk support NUR RTO Policies and Procedures -Our session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these