Learning and Assessment Kit-FBP30317 Certificate III in Cake and Pastry Advanced Diploma Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR101 Support ecological restoration AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR102 Support native seed collection AHCNSY102 Support nursery work * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBOPS404 Implement customer service strategies BSBTEC401 Design and produce complex text documents BSBTEC405 Review and maintain an organisation’s digital presence BSBWRT411 Write complex documents CUADES301 Explore the use of colour If you require RPL Kits with comprehensive benchmarking

assemble and dismantle utilities industry components* UEECD0020 Fix and secure electrotechnology equipment* UEECD0042 Solve problems in ELV single path circuits* UEECD0051 Use drawings

Core units VU22584 Develop language learning objectives with support Core Speaking and Listening (3) VU22585 Use beginning language learning strategies with support VU22586 Communicate basic personal details and needs VU22587 Give and respond to basic information and instructions Core Reading and Writing (2) VU22589 Read and write short

Learning and Assessment Kit-FBP30317 Certificate III in Cake and Pastry Advanced Diploma Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to