Learning and Assessment Kit-SIT30125 Certificate III in Tourism PMA Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

engaging and compliant classroom or webinar delivery of the qualification/unit

configure and test internet protocol networks If you require RPL Kits with comprehensive benchmarking

Core units AHCLSK217 Apply animal welfare principles to handling and husbandry of livestock AHCSHG201 Crutch sheep AHCSHG203 Shear sheep to novice level AHCSHG205 Grind combs and cutters for machine shearing AHCSHG206 Prepare handpiece and downtube for machine shearing AHCSHG210 Undertake basic shearing and crutching AHCWRK204 Work effectively in the industry AHCWRK209 Participate in environmentally sustainable work practices AHCWHS201 Participate in work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES402 Interpret and respond to a design brief CUADIG403 Create user interfaces BSBINN201 Contribute to workplace innovation BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships BSBMKG417 Apply marketing communication across a convergent industry If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SIT30125 Certificate III in Tourism PMA Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to