Learner Guide-RIICRM202E Handle and store road marking materials MSA Units of competency BSBOPS501 Manage

Units of competency BSBOPS501 Manage business resources BSBLEG522 Apply legal principles in contract law matters BSBINS503 Monitor compliance with copyright and licence requirements BSBAUD601 Establish and manage compliance management systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law FNSTPB505 Apply legal principles in property law * We can develop additional elective units that are not listed on request (Please contact us for further information)

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c MEM18048 Fault find and repair/rectify basic electrical circuits MEM18083 Handle fluorocarbon refrigerants according to regulations MEM09003 Prepare basic engineering drawing MEM10003 Install and test electrical wiring and circuits up to 1000 volts a

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Learner Guide-RIICRM202E Handle and store road marking materials MSA Units of competency BSBOPS501 ManageOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce