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Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
A complete set of Information and tools you need to start your own RTO
CPCCCA3003A Install flooring systems
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
selection and induction of staff TAEDEL301 Provide work skill instruction AHCBUS511 Manage enterprise staff requirements AHCWRK403 Supervise work routines and staff performance If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-TLIR5007 Manage international purchasing CPP Units of competency ICTSAS305 ProvideA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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