ERF Checklist-UEPOPS044 Liaise with stakeholders CHC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest Group A AHCCHM304 Transport and store chemicals Group A AHCCHM307 Prepare and apply chemicals to control pest

present and debate ideas BSBCRT413 Collaborate in a creative process BSBOPS404 Implement customer service strategies If you require RPL Kits with comprehensive benchmarking

ERF Checklist-UEPOPS044 Liaise with stakeholders CHC aggressive or abusive customers SIRXCEG009Please contact us for more information!