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Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices Compliance Resources Units of competency RIICRC320E Seal

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Units of competency RIICRC320E Seal concrete pavements RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials If you require RPL Kits with comprehensive benchmarking

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEASS403 Participate in assessment validation If you require RPL Kits with comprehensive benchmarking

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04019 Perform refractory installation and repair MEM04024 Produce moulds and cores by hand MEM04025 Produce moulds and cores by hand (advanced) MEM04001 Operate melting furnaces MEM04004 Prepare and mix sand for metal moulding MEM04006 Operate sand moulding and core making machines MEM04007 Pour molten metal MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM09011 Apply basic engineering design concepts MEM11009 Handle/move bulk fluids/gases MEM11010 Operate mobile load shifting equipment MEM12001 Use comparison and basic measuring devices MEM13001 Perform emergency first aid If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP210 Process and record information MSS402051 Apply quality standards Elective units MEM03001B Perform manual production assembly MEM03006B Set assembly stations MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM11005B Pick and process order FWPCOT2238 Cut materials with a hand-held chainsaw HLTAID003 Provide first aid MSTGN3009 Coordinate work of team or section MEM13003B Work safely with industrial chemicals and materials MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Units of competency AHCMOM202 Operate tractors FBPVIT2013 Recognise disorders and identify pests and diseases FBPVIT2008 Train vines FBPVIT2018 Support mechanical harvesting operations FBPVIT2015 Carry out basic canopy maintenance FBPVIT2014 Perform pest control activities FBPWIN2001 Perform effectively in a wine industry workplace BSBWHS301 Maintain workplace safety FBPVIT2003 Hand prune vines AHCCHM101 Follow basic chemical safety rules AHCCHM201 Apply chemicals under supervision FBPVIT2011 Operate vineyard equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices Compliance Resources Units of competency RIICRC320E SealOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner

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