Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials FWPCOT3208 Test strength of joints If you require RPL Kits with comprehensive benchmarking
codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning If you require RPL Kits with comprehensive benchmarking
Core Units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTPOP006 Contribute to working with the community to identify health needs HLTPOP007 Contribute to population health project planning HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCDE020 Implement participation and engagement strategies
Units of competency ICTNWK552 Install and configure network access storage devices ICTNWK553 Configure enterprise virtual computing environments ICTNWK554 Manage enterprise virtual computing environments ICTNWK558 Monitor and troubleshoot virtual computing environments ICTNWK557 Configure and manage advanced virtual computing environments ICTNWK559 Install an enterprise virtual computing environment If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-FNSTPB505 Apply legal principles in property law SIR Core units BSBCUE301 Use multipleOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the