Learning and Assessment Kit-ICTSS00091 Radio Technician Skill Set PSP Units of competency SIRXSLS002 Follow

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBINN501 Establish systems that support innovation FWPCOT5207 Implement sustainability in the workplace FWPCOT8101 Lead forest and wood products industry innovative thinking and practice BSBINN502 Build and sustain an innovative work environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

repair and replace diesel engines in stationary and mobile plant MEM27020 Apply knowledge of large combustion engine operations to service and maintenance tasks MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05001 Perform manual soldering/desoldering – electrical/electronic components MEM05002 Perform high reliability soldering and desoldering MEM07005 Perform general machining MEM13002 Undertake work health and safety activities in the workplace MEM18003 Use tools for precision work MEM18005 Perform fault diagnosis

Units of competency HLTFSE005 Apply and monitor food safety requirements HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace HLTFSE001 Follow basic food safety practices If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-ICTSS00091 Radio Technician Skill Set PSP Units of competency SIRXSLS002 FollowOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to