SCORM Compliant Package-ICTSAS309 Maintain and repair ICT equipment and software AHC Units of competency ICTICT206 Install

Units of competency ICTICT206 Install software applications ICTICT213 Use computer operating systems and hardware ICTICT221 Identify and use specific industry standard technologies ICTICT216 Design and create basic organisational documents BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPCM401 Recommend plants and cultural practices AHCPCM501 Diagnose plant health problems AHCPGD501 Manage plant cultural practices AHCPGD402 Plan a plant establishment program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

assess and control safety risks

Units of competency AURKTX001 Diagnose and repair powershift transmissions AURKTA011 Diagnose and repair mobile plant hydraulic systems AURKTA005 Inspect

SCORM Compliant Package-ICTSAS309 Maintain and repair ICT equipment and software AHC Units of competency ICTICT206 Install* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.